American Express · 123 Buckingham Palace Road, London
American Express is inviting applications for its 2027 Campus Full Time Product Manager position in London, United Kingdom. The opportunity is designed for graduates interested in digital product management, technology, customer experience, data analytics and artificial intelligence.
The successful candidate will join the Enterprise Technology Services team as an Associate Digital Product Management professional. The role offers practical exposure to developing digital products, understanding customer needs, analysing data and working with multidisciplinary teams to improve technology platforms and business processes.
This graduate position is suited to candidates who expect to graduate in 2027 and want to build a career at the intersection of business, technology and product innovation. Applicants should demonstrate analytical thinking, communication skills, technical curiosity and an interest in using data and technology to solve real business problems.
American Express is a global financial services company whose technology teams develop and improve digital platforms and customer experiences. Product management plays an important role in connecting business strategy, technology, design, analytics and customer needs.
As an Associate Digital Product Management professional, the selected graduate will contribute to identifying customer and colleague problems, evaluating possible solutions and supporting product decisions. The position provides exposure to the product development lifecycle, from initial research and planning to implementation and performance evaluation.
The graduate will collaborate with product managers, software engineers, designers, data analysts, architects and other business stakeholders. This environment offers an opportunity to understand how digital products are planned, developed, tested and improved within a large organisation.
The role also includes exposure to artificial intelligence, automation and enterprise technology platforms. Candidates will have opportunities to explore how these technologies can improve customer journeys, internal workflows and product development while taking responsible technology practices into account.
• Full time graduate employment with American Express.
• Practical experience in digital product management and technology.
• Exposure to product strategy, discovery, planning and delivery.
• Opportunities to work with engineering, design, analytics and business teams.
• Experience analysing data and customer feedback to inform decisions.
• Exposure to artificial intelligence, automation and digital platforms.
• Hybrid working arrangements under the company's Amex Flex approach, where available.
• Professional development and career training opportunities.
• Access to employee wellbeing support, including confidential counselling.
• Opportunities to develop skills in customer research, product performance measurement and business problem solving.
The vacancy does not specify an exact salary figure. American Express describes its compensation as competitive and outlines a range of employee benefits. Applicants should consult the official job listing for the most current employment information.
Successful candidates will support several aspects of product development and delivery, including:
• Product strategy and discovery: Help identify customer and colleague needs, assess opportunities and contribute to product roadmap planning.
• Requirements development: Document product requirements, user stories, acceptance criteria and proposed solutions.
• Customer research: Participate in customer discovery, stakeholder discussions, usability testing and analysis of feedback.
• Prioritisation: Assess initiatives according to customer value, business impact, technical feasibility, implementation effort and risk.
• Data analysis: Examine product, customer, operational and business information to identify trends and recommend improvements.
• Performance measurement: Help define key performance indicators, dashboards and plans for evaluating product performance after launch.
• Cross functional collaboration: Work with engineering, design, analytics, risk, security, finance and operations teams.
• AI and automation: Explore how artificial intelligence and automation can improve products and workflows while supporting responsible use.
Applicants should meet the stated minimum qualifications and demonstrate the potential to succeed in a technology focused product management role.
• Expect to graduate in 2027.
• Hold or be pursuing a relevant bachelor's degree.
• Demonstrate a strong interest in technology, digital products, customer experience, product management, artificial intelligence or data informed decision making.
• Possess analytical and problem solving skills, including the ability to interpret information, identify patterns and develop recommendations.
• Have strong written and verbal communication skills.
• Be able to collaborate effectively with multidisciplinary teams and stakeholders.
• Demonstrate relevant potential through university coursework, projects, internships, research, student organisations or extracurricular activities.
• Already be eligible to work in the United Kingdom without employer sponsored visa arrangements.
Previous employment specifically in product management is not stated as a mandatory requirement. Applicants can demonstrate their suitability through academic projects, leadership experience, internships and other activities that show initiative, organisation, technical understanding or customer focus.
The following capabilities may strengthen an application, although they are presented as preferred rather than minimum requirements.
• Familiarity with Agile, Scrum, Kanban, Lean methods, product roadmaps and backlog prioritisation.
• Exposure to customer research, design thinking, usability testing and customer journey mapping.
• Understanding of software development lifecycles, application programming interfaces, system integrations or platform products.
• Experience with dashboards, key performance indicators, quantitative data or qualitative research.
• Interest in generative artificial intelligence, intelligent automation and responsible AI practices.
• Familiarity with tools such as Jira, Confluence, Figma, Miro, Excel, PowerPoint, Tableau or Power BI.
American Express also values curiosity, ownership, resilience, customer focus and a willingness to learn.
The published listing directs candidates to the official recruitment portal. Applicants should prepare an up to date CV that clearly demonstrates their qualifications and relevant experience.
• Current CV highlighting education, relevant projects, internships and leadership activities.
• Evidence of analytical ability, teamwork and problem solving.
• Examples of technical, customer focused or data related work where available.
• Information needed to complete the online application.
The listing does not provide a definitive separate checklist of required supporting documents. Candidates should follow the instructions shown in the official application system.
123 Buckingham Palace Road, London
American Express
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