United Nations Office at Geneva UNOG Travel Document Client Services Internship 2026

Applications are open for the United Nations Office at Geneva UNOG Travel Document Client Services Internship. This opportunity offers students and recent graduates the chance to gain practical experience within a major United Nations office while developing skills in digital communication, multimedia production, content design, and client services.

The internship is based in Geneva, Switzerland, within the Travel Document and Client Services Section of the Purchase and Transportation Section under Central Support Services in the Division of Administration at UNOG. The internship has a duration of six months and focuses on transforming complex procedural information into clear, accessible, and user friendly communication materials.

The role is particularly suited to applicants with academic or professional interests in Media Production, Social Sciences, Information Technology, digital communications, graphic design, multimedia production, or related fields. Experience with digital and AI assisted content creation is considered an advantage.

About the Internship

The United Nations Office at Geneva is one of the major duty stations of the United Nations Secretariat and is based at the historic Palais des Nations in Geneva. The office supports a wide range of United Nations activities and provides administrative, logistical, conference, and other services that enable international cooperation.

The Travel Document and Client Services Section is responsible for services connected with travel documentation and client support. The intern will contribute to improving how information about these services is communicated to clients.

Working under the supervision of the TDCS Section Chief, the intern will help analyse existing procedures, identify common client difficulties, simplify information, and produce multimedia materials that make application processes easier to understand.

The position provides exposure to user centred communication, visual storytelling, digital content development, interactive information formats, and emerging AI assisted production tools.

Internship Benefits

• Six month professional internship experience at UN Geneva

• Practical experience within a United Nations office

• Exposure to international administrative and client service operations

• Hands on experience in digital communication and multimedia production

• Experience developing infographics, explainer videos, visual workflows, and interactive guides

• Opportunity to work with digital and AI assisted content creation tools

• Experience analysing workflows and improving client facing information

• Opportunity to collaborate with UN professionals and validate communication materials

• Professional development in content structuring, visual communication, and digital strategy

Important: The internship is unpaid. The United Nations does not financially remunerate interns. Travel, visa, accommodation, and living expenses are the responsibility of the intern or sponsoring institution.

Internship Areas

The internship may involve work in the following areas:

• Digital communications

• Multimedia production

• Graphic design

• Visual storytelling

• Content development

• User centred communication

• Information technology

• AI assisted media production

• Client services

• Web and intranet content

• Administrative communication

Responsibilities

The selected intern may be responsible for the following activities:

• Analyse existing workflows and identify important information and common difficulties experienced by clients.

• Consolidate and simplify existing procedural information into clear and coherent information packages.

• Design and produce infographics, short explanatory videos, interactive guides, and visual workflows.

• Use digital and AI assisted tools for content generation, video editing, voiceover, visualization, and related production activities.

• Develop visual narratives that guide users through application procedures step by step.

• Assist with interactive and semi interactive formats such as clickable documents, web based guides, and simple decision trees.

• Support the maintenance and updating of the section’s intranet webpage.

• Work with colleagues to verify the accuracy of content and ensure that communications reflect operational procedures.

• Analyse common application errors and contribute to improvements in client information.

• Support testing and feedback collection for newly developed communication materials.

• Provide additional communication, content, or administrative support when required.

Eligibility Criteria

Applicants should meet the following requirements:

• Demonstrated interest in the work of the United Nations.

• Be enrolled in or have completed a graduate school programme leading to a second university degree or equivalent or higher.

• Alternatively, be enrolled in or have completed the final academic year of a first university degree programme.

• Be pursuing or have pursued studies in Media Production, Social Sciences, Information Technology, or a related field.

• Be able to demonstrate the educational criterion being used for eligibility and provide supporting documentation.

• Professional work experience is not required for the UN Internship Programme.

• Experience in digital communications is an advantage.

• Experience in graphic design is an advantage.

• Experience in multimedia production is an advantage.

• Experience with AI assisted content creation is an advantage.

• Fluency in English is required.

• Knowledge of another United Nations official language is an asset.

Required Application Materials

Applicants should be prepared to provide:

• Completed online UN Careers application

• Proof of university enrolment or degree completion

• Relevant academic information

• Information demonstrating suitability for the internship

• Any additional information requested through the official application system

Applicants should ensure that all information provided in the application is accurate and complete.

How to Apply

1. Visit the official United Nations Careers portal.
2. Search for Job Opening ID 284316, Travel Document Client Services Intern.
3. Review the current vacancy status, eligibility requirements, and application instructions.
4. Prepare the required educational documentation and other application information.
5. Complete the online application form accurately and provide all requested details.
6. Submit the application through the official United Nations recruitment system if the vacancy is still accepting applications.
7. Keep copies of your application and supporting documents for your records.